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PhotoVault

Private PhotoVault is a top photo and video security app, trusted by millions for its double-layer password protection on iOS and Android. When I joined, it had around 300k ratings. Three years later, with ongoing support, it has now reached over 900k 5-star ratings on the App Store.

Role

Lead Product Designer

Platforms

Mobile (iOS, Android)

Lead Product Designer

Role

Mobile (iOS, Android)

Platforms

Services

Services

Stakeholder Management
UI Design
UX Research and testing
Animation/Interactions
Design System
WCAG Accessibility
Dev Support & Collaboration

Services

Services

UI/UX Design
Research
Web Design
IA, User flows, Wireframes
Interactive Prototypes
Usability & Heauristic

Stakeholder Management
UI Design
UX Research and testing
Animation/Interactions
Design System
WCAG Accessibility
Dev Support & Collaboration

Lead Product Designer

Role

Role

Website
Web App
Mobile (iOS, Android)

Mobile (iOS, Android)

Platforms

Platforms

Website
Web App
Mobile (iOS, Android)

My Role & Collaboration

I collaborated with the Founder, PM, and Engineering team to overhaul Private PhotoVault’s mobile app. The redesign included optimizing various app areas, introducing a new dark mode with accessibility features, and enhancing the paywall to reduce churn and increase conversions.

Mobile Redesign

I redesigned the app to enhance trustworthiness with a modern, sleek look that prioritized both aesthetics and functionality. I ensured WCAG accessibility standards were met and prepared designs for a smooth developer handoff.

Onboarding Redesign

Finalized Designs

onboarding_example
onboarding_example
onboarding_example

Dark Mode

In designing dark mode, I prioritized WCAG accessibility standards, developing a color palette with subtle saturation for readability and reduced eye strain. Following Material Design, I used a dark base with white values for elevation and documented all decisions to ensure consistency and smooth developer handoff.

Mobile Redesign Impact

+22%

+22%

Increased in premium conversions post redesign

+200k

+200k

Increase in positive ratings over the first year

+15%

+15%

Increase in daily active users post redesign (first 30 days)

Improving the Paywall

I conducted competitor research and performed a heuristic evaluation of the paywall to identify key areas contributing to the high churn rate.

Variations for A/B Testing

I collaborated with the PM and Founder to create and test multiple paywall design iterations. We A/B tested color schemes, adjusted titles and descriptions, and explored dark and light modes, aiming to resolve at least 80% of the client’s paywall issues.

A/B Testing Results

During a one-week A/B test, I explored four paywall variations, focusing on content, copy, and colors. Option 3 was the most effective, outperforming the others by 5%. Overall, the new designs beat the original paywall by 20%, showing the value of data-driven design.

Paywall Proposed Improvements

Option 3 proved to be the most effective in A/B testing, driving the highest engagement and conversion rates. Building on this success, I implemented further improvements to the paywall to address additional use cases, followed by additional rounds of testing to refine the user experience even more.

Paywall Outcome & Impact

+15%

+15%

Increased conversion rates for premium memberships

+11%

+11%

Increased customer retention rate (after offer expired)

+30%

+30%

Increased customer engagement rate from 12.5% before improvements

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Work

Work

Work

Have a project in mind?

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Have a project in mind?

Let's Connect

Have a project in mind?

Let's Connect

© 2018 uxnavarro

All rights reserved

© 2018 uxnavarro

All rights reserved

© 2018 uxnavarro

All rights reserved